This oversized soft and warm sweatshirt will be perfect for at home having a cup of coffee outside in the cool air or at a bonfire! Actually, just go jump in those colorful leaves with it on and enjoy the cool and beautiful weather!

• -This unisex crewneck features a generous fit, split stitch double needle sewing on all seams and a twill neck tape, so you can count on this sweatshirt being comfortable and very soft! (Solid colors are 80% Cotton/20% Polyester; heather colors are 55% cotton and 45% polyester, with the exception of Grey Heather which is 75% cotton and 25% polyester)(Solid colors are 80% Cotton/20% Polyester; heather colors are 55% cotton and 45% polyester, with the exception of Grey Heather which is 75% cotton and 25% polyester)

*Care Instructions: Machine wash and tumble dry on low.

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   Warm, Cozy, & Friendly Apparel        

   Working Towards A Brighter World, Together.

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   Shipping Insurance & Visual Order Tracking Available At Checkout Through Route

Apparel Brands Made In The USA [Learn More About Each: Bella + Canvas, Gildan] 

   All Products Are Ethically Made In WRAP Certified Factories

   Products Made To Order Means Less Waste

   Worldwide Fulfillment Centers Help The Global Economy 

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Easy To Read & Understand Policies  

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Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as Bath & Body products and Face Masks cannot be returned. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at camille@originalfamily.co 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at camille@originalfamily.co and we will tell you what address to send it to.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return. 

Shipping 
To return your product, email us at camille@originalfamily.co and we will inform you of where to return it to as there are two different addresses for this depending on what production facility the product is from.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipment to P.O. boxes or APO/FPO addresses

Make sure to include the full address information, including P.O. box or apartment numbers.

Shipment confirmation and order tracking

You should receive an email or text shipping confirmation as soon as your products are shipped out. You can sign up for SMS tracking or track your order with the tracking number sent out to your email or your account page where it will show your orders.

Customs, duties, and taxes

Original Family is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Original Family is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We can ship to any country you need it shipped to.

Returns Policy

Refer to our Refund Policy

For more information, email support: support@originalfamshopsupport.freshdesk.com or our help center

https://originalfamshopsupport.freshdesk.com/support/solutions

We want to make your experience as easy as possible.

We have a variety of ways to be contacted with whatever the question or concern may be.

Email: support@originalfamily.co

Instagram: Direct Message -  @originalfamilyshop

You are also welcome to also use the Facebook Messenger Chat Widget on the bottom right with any questions.

Your family is unique. You love things others may find unusual. Like talking to the dogs or walking your cats. We love you for that though, and that's what makes you, you & us - Family. Well, hopefully a small part of it at least. Before we dive into who we are, let's define what the brand Original Family means to us.

Your family is the beginning of something fresh, new, & inventive. Not a copy of or imitation of anything or anyone else. You all might be a little eccentric at times but it certainly serves as an authentic & genuine vibe others around you can't help but enjoy. 

Our commitment to you is to keep our brand a fun & safe place for the entire family. Free from obscene language, suitable for any age group, & products for all. We hope to join your clan, tribe, or family- whatever it is. Let us help style your dynasty!